Who we are
Manchay, 3259 S Whisper Dr, Douglasville, GA 30135, USA. Contact privacy@manchay.com.
Information we collect
– Contact and order details: name, email, phone, billing/shipping addresses, items purchased.
– Support communications you send us.
– Device/usage data: IP address, device identifiers, pages visited, and cookies.
How we use your information
– To process and deliver orders, and provide customer support.
– To authenticate and secure accounts and prevent fraud.
– To communicate about orders, service messages, and (with consent) marketing.
– For analytics to improve our site and offerings.
Sharing
We do not sell or share personal information for monetary or cross-context behavioral advertising. We share data with service providers only to operate our store (payment processors, shipping carriers, email/analytics/hosting). They must safeguard your data and use it only on our instructions.
Payments & security
Payments are processed by PCI-DSS compliant providers (e.g., Stripe/PayPal). We do not store full card numbers. The Site uses HTTPS encryption. We apply administrative, technical, and physical safeguards appropriate to our size and data types.
Marketing choices
You can opt-in or opt-out of marketing emails at any time using the unsubscribe link. Transactional emails related to orders will still be sent.
Cookies and analytics
We use essential cookies for site operation and optional cookies for analytics/advertising. See our [Cookie Policy](/cookie-policy) to learn more and manage preferences.
Your rights
Depending on your location (e.g., California), you may request access, correction, deletion, or limitation of your personal information, and opt-out of certain uses. To exercise rights, email privacy@manchay.com. We will verify and respond within applicable legal timeframes.
Data retention
We retain order records for 7 years for tax/audit purposes. Analytics data is kept for up to 26 months.
Children
We do not knowingly collect data from children under 13.
International visitors
Our services are directed to U.S. customers. If you visit from outside the U.S., your data may be processed in the United States.
Changes
We may update this policy. We will post the new effective date when we do.
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Effective/Last updated: 10/09/2025
Related policies: Cookie Policy · Terms of Service · Shipping & Delivery · Returns & Refunds · Payment Methods & Security.
