You may request to cancel an order before it ships by emailing help@manchay.com with your order number. If the order has already shipped, please use our Return & Refund Policy after delivery.

We reserve the right to cancel and refund any order due to suspected fraud, inventory errors, or pricing/description errors.

Last updated: 10/09/2025

Related policies: Privacy Policy · Terms of Service · Shipping & Delivery · Returns & Refunds.